TRAINING & SUPPORT

Swissray offers each customer clinical applications support, customization, and training tailored to the unique needs of your diagnostic imaging department, staff, and patients. Throughout your system’s lifecycle, Swissray’s knowledgeable Clinical Applications Specialists will help you maximize the use of your Swissray ddR system. This will allow you to offer your patients the highest level of care. Our Clinical Applications Specialists are ARRT certified, Radiologic Technologists with years of clinical and training experience.

Support Options

After your new Swissray's ddR system is installed, a Clinical Applications Specialist will visit your site to customize your system, optimize your digital images and provide on-site training for your staff technologists.

Through training, technologists will develop an understanding of Swissray's ddR technology, learn how to properly use your system and accessories, and discover ddR best practices that improve workflow and patient care.

  • 3 day initial on-site training
  • 2 day follow up visit 2-6 months after install
  • System customization to best meet the needs of your workflow and protocols
  • Work directly with physicians to optimize image quality
  • On-site clinical training for up to 5 staff technologists from your facility
  • ASRT Category A continuing education credits rewarded to technologists that successfully complete the training program and pass the post-training test
Over time, your team may benefit from additional training on proper use of your Swissray ddR system. Swissray's on-site Refresher Training is perfect for new staff technologists or those who want to further their knowledge of your Swissray ddR system.

  • 2 days of on-site training
  • Image quality review with physicians
  • Workflow evaluation
  • Up to 5 staff technologists from your facility
  • Up to 3 ARRT Category A continuing education credits rewarded to technologists that successfully complete training
Phone support is included for warranty and service agreement customers.* Time and materials customers receive up to 15 minutes of complimentary phone support.

(*Check your contract for details)
Have an applications question about your Swissray ddR System? Complete the form below to submit your question to a Clinical Applications Specialist. We’ll get back to you as soon as possible!

Ask A Clinical Application Specialist

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