Boost Uptime with Remote Servicing and Diagnostic Tools When a digital radiography (DR) system goes down in a busy radiology department, it disrupts workflow and can have serious consequences. The adverse effects, including missed appointments, not only lead to a loss of customer satisfaction but a loss of revenue as well. Additionally, these delays could…
FOR IMMEDIATE RELEASE Roy Strunin Marketing Direction (781) 738-7180 rstrunin@marketingdirection.com Swissray Customer Care Focuses on Customer Experience; Appoints Randy Bellato as Company’s First Vice President of Customer Satisfaction The creation of this new role further demonstrates the company’s position in the industry as a leader in customer satisfaction TAMPA, Fla. (November 1, 2021)—Swissray Customer…
How to Plan for New Equipment During and After a Pandemic For most orthopedic practices, your digital radiography (DR) systems are in place and functioning effectively. However, now is the time to note your operational goals and where you want your practice to be in the next year or five years. Whether you have one…
5 Customer Service Expectations for Digital Radiography Purchasing mission-critical products such as a digital radiography system is a high stakes decision. Whether you are responsible for a large healthcare organization or a small medical practice, your digital radiography equipment is an investment for years to come, and it needs to be a successful one. Ensuring…
Improving the Patient Experience with Digital Radiography Patients have become more savvy. They are aware that they have choices when it comes to their provider and can shop around if they are not completely satisfied with their care. They are demanding better healthcare experiences and as a result of this shift, healthcare teams are looking to…
Swissray Customer Care Launches ddRAura OTC RT, a Digital Radiography System Designed Specifically to Improve Patient Care TAMPA, Fla. (May 5, 2021)—Swissray Customer Care, a leading provider of digital radiography systems, is pleased to announce the most recent addition to its family of digital X-ray solutions, the ddRAura OTC RT. Designed by radiologic technologists for…